Do you want to fine-tune your Photoshop skills or do you have a Photoshop problem but no time for a course?

• We may have other days and times available that are not listed on the booking page.

• Contact us via the contact form. Tell us your time zone and we'll check.

• Sometimes it is possible to get a support call early in the morning, late in the evening, during lunch or even on Saturday/Sunday.

• You will receive some data proposals and a payment link with invoice. After payment you will receive a confirmation with the booking details.

• Yes! Inviting guests is possible. Both for the paid video calls AND also for the free call (if you selected "Teams" as your favorite app).

• Reply to the confirmation email to provide us with your guests' details: names and email addresses.

• We let your guests enter the video call on the day and time of the meeting.

• We cannot let them in without your guest details (name and email address).

• “Guests” are participants of the same company, so with email addresses of the same domain name. We cannot allow external persons to the call for security reasons.

• You can reschedule your appointment to a date more convenient for you.

• At the bottom of your confirmation email you will find a link to reschedule your appointment.

• Transfer is possible up to 48 hours before the support call.

• You can reschedule 2 times, after the second time the appointment will be canceled automatically. You will not receive a refund in case of cancellation.

• It is not possible to cancel your appointment yourself.

• Also read terms & conditions and cancellation policy

• The paying calls are always done with Microsoft Teams.

• You do NOT need a Teams account.

• You will receive a meeting link in your confirmation email.

• Click the meeting link and you can join the online meeting from any web browser on your desktop.

• You don't need to install the Teams app on your desktop.

• However, to join from your phone, you must have the Teams app installed on your phone.

• We do NOT recommend joining paid video calls from your phone due to our screen sharing, you won't see anything on it.

• Free calls can be made with Messenger, Whatsapp or Teams. If you do not want a video call, you can choose phone call instead of video call on the form. (only for Whatsapp and Messenger)

• Do not hesitate to order a FREE 15 minute call FIRST, fill in the contact form as detailed as possible and send us your test file at least 48 hours in advance, if necessary for the consultation.

• We're going to check everything and then we can discuss it.

• After the interview, we can make you a proposal if desired.

• If you are still in doubt, book a FREE 15 minute call FIRST to discuss your needs.

• We can only handle 1 topic at a time in a video support call, so you can only select 1 topic when booking.

• You must book a separate video support call for each topic.

• Put your most urgent questions/problems in the comments on the intake form.

• If we have time left for research/preparing a demo/conversation, we'll look at that too. If it is too much to handle in 1 call, you must book an extra paying video support call afterwards.

• If you have any doubts or questions about this, book a FREE 15-minute INFO call FIRST, and we'll look into it together.

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Contact us via the contact form or via the contact button at the bottom right of the screen or via another option on the contact page.

• Should it happen that we cannot help you with what you have entered on the intake form, we will inform you in good time, usually within 24 hours of your booking.

• In the email we send you, with the status of your application, there will be a link with which you can book a second appointment for free. This is at no extra cost. You can fill in all the necessary information for your second application on the intake form.

• If you also receive an email after the 2nd request that we cannot help you, cannot give you an answer, cannot propose a workflow or cannot offer a solution, you will receive a credit note and we will refund the amount you paid to your account. account.

• If you are not sure whether we can help you, we advise you to book a FREE 15-minute info call FIRST. Then we'll tune in to see if we can actually help you.

You can also upload a file for an information meeting, if this is the subject of your request.

• No, it is not possible to teach you everything about 1 topic during 30 minutes or 1 hour of support. More time is needed for a whole training. We assume that you have basic Photoshop knowledge and that you can perform various basic operations related to the topic.

• You can ask specific questions about a certain topic so that we can help you solve a problem, we can show you a different workflow to achieve a better result or we can help you perform a task faster.

• If you don't know anything at all about a certain topic, it is better to book a FREE 15-minute INFO call first, so that we can coordinate exactly what you need and what level you currently have. Then we can propose you a tailor-made program.

• You may have trouble making nice corrections to details, you want to add, remove or change something.

• You already make visuals/2D renders/mock-ups, but you encounter problems with this, such as adjusting the size of a pattern, or creating beautiful shadows or a better workflow to put new designs on your image more quickly.

• You bought a file but it is not endless, the seams are visible in your repeat, those seams may need to be updated in color or contrast or maybe the drawing needs to be changed.

• You have received a photo but it is not evenly lit, color and contrast need to be changed.

• What is the best way to remove color stains in a specific zone?

• You want to create multiple color variants from 1 file so that you can offer more colors for printing. There are different methods for this and the best one for you depends on how you work today and what result you want to achieve.

• Is there an answer to your question missing? On the FAQs page you will find a very extensive version with all questions and answers.

• Do you still have another question? Please contact us via the contact form or via the contact button at the bottom right of the screen or via another option on the contact page.